Privacy Policy

Privacy Policy

Last Updated: 2026

This Privacy Policy describes how Davanchy ("Website"), operated by Sainly International, collects, uses, stores, and protects your personal information when you visit, browse, or make a purchase from Davanchy.in.

By using this Website, you agree to the practices described in this Privacy Policy.

1. Company Information

Business Name: Sainly International

Brand Name: Davanchy

GSTIN: 08CJJPR4850F1ZW

Email: admin@sainly.com

Phone: +91 9116617473

Registered Office:

J-236(C), Deepak Marg, Near Sharma Hospital,
Adarsh Nagar, Jaipur, Rajasthan 302004, India

2. Information We Collect

A. Personal Information

We may collect information you voluntarily provide, including:

  • Full Name
  • Email Address
  • Mobile Number
  • WhatsApp Number
  • Billing Address
  • Shipping Address
  • Gender (Optional)
  • Account Login Information (if an account is created)

B. Payment Information

Payments are securely processed through trusted payment providers including Razorpay and GoKwik.

This may include:

  • UPI Transactions
  • Credit & Debit Card Payments
  • Net Banking
  • Wallet Payments

Important:
Davanchy does not store or have access to your complete card or banking details. Payment information is processed securely by our payment partners.

C. Device & Technical Information

When you browse our Website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Activity
  • Date & Time Information
  • Cookies and Tracking Data

D. Order Information

We may collect:

  • Order History
  • Purchased Products
  • Transaction Details
  • Delivery Preferences
  • Customer Support Interactions

3. How We Use Your Information

Order Processing & Delivery

We use your information to:

  • Process and fulfill orders
  • Confirm purchases
  • Arrange shipping and delivery
  • Provide customer support
  • Manage returns and exchanges

Website Improvement

We may use data to:

  • Improve Website functionality
  • Enhance user experience
  • Analyze customer behavior
  • Optimize product offerings and services

Marketing & Communications

With your consent, we may:

  • Send promotional emails
  • Share product updates
  • Provide exclusive offers and discounts
  • Send WhatsApp notifications and alerts

You may opt out of marketing communications at any time.

Security & Fraud Prevention

Your information may be used to:

  • Verify transactions
  • Detect fraudulent activities
  • Prevent misuse of the Website
  • Protect customer accounts

4. WhatsApp Communications

By placing an order or contacting Davanchy, you consent to receiving communications through WhatsApp Business, including:

  • Order confirmations
  • Shipping updates
  • Customer support messages
  • Promotional offers (where consent is provided)

You may opt out of promotional messages at any time.

5. Sharing Your Information

Davanchy does not sell, rent, or trade your personal information.

Information may be shared only with trusted service providers necessary to operate our business.

Payment Partners

  • Razorpay
  • GoKwik

Logistics & Shipping Partners

  • Shiprocket
  • Blue Dart
  • Delhivery
  • Other authorized courier partners

Service Providers

  • Website hosting providers
  • Analytics providers (such as Google Analytics)
  • Email, SMS, and marketing platforms

Legal Requirements

Information may be disclosed when required by law, court order, government authority, or to protect our legal rights.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website performance
  • Remember customer preferences
  • Enhance browsing experience
  • Measure traffic and engagement
  • Provide personalized recommendations

You may disable cookies through your browser settings; however, certain Website features may not function properly.

7. Data Security

We implement industry-standard security measures to protect your information against:

  • Unauthorized access
  • Loss of data
  • Misuse
  • Alteration or disclosure

While we take reasonable precautions, no online platform can guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of data (subject to legal requirements)
  • Withdraw marketing consent
  • Opt out of WhatsApp, SMS, or email promotions

To exercise these rights, please contact us at:

admin@sainly.com

9. Third-Party Websites

Our Website may contain links to third-party websites.

Davanchy is not responsible for:

  • Their privacy practices
  • Their content
  • Their security policies

We encourage users to review the privacy policies of external websites before sharing information.

10. Children's Privacy

Davanchy does not knowingly collect personal information from individuals under the age of 18.

If we become aware that a minor has submitted personal information, we will take reasonable steps to remove it.

11. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer support
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Improve services

You may request deletion of eligible information at any time.

12. Changes to This Privacy Policy

Davanchy reserves the right to update or modify this Privacy Policy at any time.

Any updates will be published on this page along with the revised effective date.

Continued use of the Website following any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For privacy-related questions, complaints, or requests:

Email: admin@sainly.com

Phone: +91 9116617473

Registered Office:

J-236(C), Deepak Marg, Near Sharma Hospital,
Adarsh Nagar, Jaipur, Rajasthan 302004, India